Billing policy · updated 23 October 2026

No payments during prelaunch.

This website is informational. It does not currently accept subscription payments.

Current refund position

No payment is required to view this website or ask about the pilot. Since we are not accepting payments here, there are no website purchases to refund.

Before paid subscriptions open

We will publish the paid refund policy and show it before checkout is enabled. It will describe eligibility, how to request a refund, and the payment provider’s role. The policy will respect mandatory consumer rights and applicable provider requirements.

Planned cancellation experience

Paid subscriptions are intended to renew monthly or annually until cancelled through the billing portal. Cancellation is intended to stop future renewals while preserving access until the paid period ends. Cancelling renewal and requesting a refund are separate actions. These are planned service terms, not an active payment offer.

Unexpected charges or billing questions

If you believe a charge is connected to ServisCue, email support@serviscue.com with the date, amount, and transaction reference. Do not send your full card number or security code. We will help identify the transaction and the relevant provider process.